Refund Policies in E-Laundry
In most of the cases, no refund will be generated once the payment is done. However, exceptions are always there as per the following situations:
1) Various payments made for the same service.
2) A client paid the amount through online mode in multiple times but did not get the confirmation due to payment gateway failure. (While, Client should have proof of it, either it is UTR Id, Screenshot with pending payment or successful payment).
Transaction fees charged would not be refunded/ reversed on any refund or reversal of any transaction.
For online payments, it is important for the Clients to note the transaction number/UTR Number and order no. for future reference and for request on any type of Refund payments.