Privacy Policy

PRIVACY POLICY

POLICY STATEMENT
This policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore, the way this website processes, stores and protects user data and information will also be detailed within this policy.

THE WEBSITE
This E-Laundry website and we (owner of the website) take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience.

USE OF COOKIES

WHAT ARE COOKIES?
Cookies are small files saved to user(s) computer’s hard drive that track, save and store information about the user(s) interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

WHAT DO WE USE COOKIES FOR?
We may use cookies to remember personal settings you have chosen at our website. In no other context do we use cookies to collect information that identifies you personally. Most of the cookies we set are automatically deleted from your computer when you leave our website or shortly afterwards.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive-in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.

Should users wish to deny the use and saving of cookies from this website onto their computer’s hard drive, they should take necessary steps within their web browser’s security settings to block all cookies from the website and its external serving vendors.

PERSONAL INFORMATION
While using this website, software applications or services, you may be required to provide personal information (name,email, account details, etc.). We will use this information to administer our website, applications, client databases and marketing material.

INFORMATION COLLECTION AND USE

HOW WE COLLECT INFORMATION?

The Laundry collects information in two possible ways:

  1. When you directly give it to us (Directly Provided Data)
    When you sign up for our site, take membership of our software or communicate with us, you may choose to voluntarily give us certain information. All the information requires a direct action by you at that time in order to take membership of E-Laundry software.

When you give us permission to obtain from other accounts and third-party data processors {User(s) Authorised Data}

Depending on your settings or the privacy policies for other online services, you may give us permission to obtain information from your account with those other services. For example, this can be via social media, cookies or by choosing to send us your location data when accessing our website from your smartphone. Please see section below on cookies and third-party data processors.

HOW LONG DO WE KEEP YOUR DATA FOR?
E-Laundry will not retain your personal information longer than necessary. We will hold onto the information you provide either while your account is in existence, or as needed to be able to provide the Services to you.

If legally required or if it is reasonably necessary to meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our Terms and Conditions, we may also retain some of your information for a limited period of time as required, even after you have closed your account or it is no longer needed to provide the Services to you.

WHAT DATA WE COLLECT FROM YOU:
We may collect the following information:

  • Name.
  • Contact information including email address.
  • Address.

WHAT WE DO WITH THE INFORMATION WE GATHER:
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • We may use the information to add more features to our software.
  • We may periodically send, special offers or other information which we think you may find interesting using the email address which you have provided.

DATA SECURITY
The E-Laundry will not sell or rent your personally identifiable information, gathered as a result of filling out the site registration form, to anyone.

HOW WE USE YOUR DATA
We understand that you trust us with your personal information and we are committed to ensuring you can manage the privacy and security of your personal information yourself.

With respect to the information relating to you that ends up in our possession, and recognising that it is your choice to provide us with your personally identifiable information, we commit to giving you the ability to do all of the following:

  • Our security procedures mean that we may request proof of identity before we reveal information, including your e-mail address and possibly your address.
  • You can also contact us by the same method to change, correct, or delete your personal information controlled by theE-Laundry regarding your profile at any time.
  • You can unsubscribe from receiving marketing emails from us by clicking the “unsubscribe” link at the bottom of any email. Once you do this, you will no longer receive any emails from us.

TRACKING SITE VISITS
Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.

Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you, but Google do not grant us access to this. We consider Google to be a third-party data processor.

Disabling cookies on your internet browser will stop Goggle Analytics from tracking any part of your visit to pages within this website.

HOW WE USE COOKIES
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookies helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

While your email address remains within the MailChimp database, you will receive periodic (approximately 8 times a year) newsletter-style emails from us.

THIRD PARTY DATA PROCESSORS
We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen

DATA BREACHES
We will report any unlawful data breach of this website(s) database or the database(s) of any of our third-party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

DATA CONTROLLER
The data controller of this website is: The E-Laundry

Please note, we are constantly reviewing how we process and protect data. Therefore, changes to our policy may occur at any time. We will endeavour to publicise any changes.